For best results, use freshly ground coffee (coarse grind size, perfect for filter brewing), or buy coffee that is already ground, but make sure you choose the right grind size for a coffee urn or percolator. The ratio is simple: one third of a cup of ground coffee to get five cups of coffee.

With basket and stem removed, use a pitcher or jug to fill urn with COLD WATER to desired level. Never use hot water to brew coffee. Insert stem into heating unit well in the bottom of urn, place basket on stem and fill with the appropriate amount of coffee. Do not let grounds fall through stem.