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How do I contact AliExpress for a refund?
You can submit refund requests up to 15 days after your order has been completed. You can do this by opening a dispute in the order details page. Please note that you can only open one dispute per order. If you agreed with the seller to return your item, please also check the seller's shipping terms.
How do I complain to AliExpress?
Method to open dispute
3.1 Find the order under Orders. Tap the product to see the order details. 3.2 Tap Contact Seller to get a solution, or Open Dispute to apply for a refund. 3.3 You'll be asked to answer a few questions about why you want to open a dispute.
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