Posts about customer support written by Phillip Dampier.

Posts about customer service written by Phillip Dampier.

A Time Warner Cable online customer support employee is out of a job after sexually harassing a Charlotte, N.C. area woman looking for help with her Time ...

If you are experiencing a problem with your cable, satellite, or telephone provider, you need to contact them directly for assistance. We are not them. Please ...

Time Warner Cable customer service agents can no longer access his old account to see if the payment was misapplied, and won't take his word for it. Oops: A ...

Posts about customer service written by Phillip Dampier.

Even Comcast's new customer service czar, Charlie Herrin — head of “customer experience,” hired to “ensure that we are delighting our customers at each ...

Posts about Video written by Phillip Dampier.

Rogers Communications customers frustrated with customer service or billing problems are advised the first representative they speak with regarding the issue ...

Posts about poor customer service written by Phillip Dampier.